Is over 50% of my traffic coming from mobile devices?
Do I want to increase customer engagement and loyalty?
Do my customers frequently return to shop and use my store regularly?
Would I like to send push notifications with promotions, new products, or updates?
Does the mobile version of my store fall short in terms of UX/UI (e.g., it’s slow, hard to navigate)?
Am I interested in accessing native mobile features like the camera, geolocation, or biometrics?
Does my competition already have a mobile app, and is it clearly working for them?
Do I want to be closer to my customers and offer them a more convenient shopping experience?
On one hand, Progressive Web Apps (PWA) offer lower implementation costs, faster time-to-market, and cross-platform compatibility.
On the other hand, native apps provide top performance, full integration with device features, and better possibilities for personalization and user retention.
Choosing the right technology depends on many factors: business model, feature requirements, target user group, and long-term development strategy.
If you’re considering both options, check out our comparison of key parameters - it’ll help you determine which solution best fits your project’s needs.
Before we start building your mobile app, we focus on what truly matters - your business goals, user needs, and technical requirements. Our priority is to fully understand your vision and prepare an initial estimate that outlines the entire mobile application development process. You don't have to explore all options on your own use our proven formula: eCommerce Workshops "From Vision to Plan"
Want to learn more? Check the details: eCommerce Workshops "From Vision to Plan".
You don't have to make the decision on your own whether a native app or PWA will be a better choice for your business. Our team will analyze your needs, user requirements, and technological conditions to propose an optimal approach to mobile app development. Thanks to our recommendations, you'll gain a solution that supports your sales strategy, ensures high performance, and responds to real customer needs. We'll help you make an informed, justified decision – one that will translate into real business results.
We follow an agile methodology, breaking the implementation process into stages. After each phase, we review the results together, giving you the chance to provide feedback, suggest improvements, and align with the direction of the project. This way, you stay involved and in control throughout the entire process.
We believe in transparent and fast communication. Our preferred tool is Slack, where we create a dedicated channel including members from both your team and ours - for quick, direct updates. We also use other tools like email, Zoom, or Google Meet, depending on your preferences.
Our key to success is a dedicated team ready to create your project:
Depending on the type of project, different options may be beneficial. It's important to match the right model to the nature of the project. We can implement the project in the form of Fixed Price or Time and Material. We discuss how we'll bill the project from the very beginning. However, it should be remembered that an eCommerce system is a product that is constantly evolving and is never really a closed product. It's not something that will be created once and always stay the same. Requirements can change or expand at any time.
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Yes, but not for every business.
In 2026, a mobile app makes sense if:
A mobile app is a tool for increasing retention and purchase frequency, not just for generating the first sale.
A native or cross-platform app is better than a PWA when you:
A PWA is a good solution when the budget is limited or when the app is intended to be an MVP.
No, not every eCommerce platform needs a mobile app.
An app is not necessary if:
An app makes the most sense for:
Retail businesses with loyalty programs.
The most common mistakes include:
Yes, 100k users is a myth. An app makes sense if:
Example: If you have 10,000 active customers who purchase on average 3 - 4 times per year, an app can significantly increase purchase frequency through push notifications and personalization.
What matters is the quality of users, not just the quantity.
The cost of an eCommerce app depends on the feature scope, number of integrations, and chosen technology (native or cross-platform).
In the global market:
The biggest cost drivers are: Integrations (ERP, CRM, payments), level of customization, UX/UI, and ongoing post-launch development.
A mobile app is a strategic investment. Its cost should be evaluated in the context of increased retention and LTV, not just development expenses.
The timeline depends on complexity.
Typical timeframes:
Factors that extend the timeline:
