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Choose a dedicated eCommerce solution for the online grocery shopping platform.
Over recent years, mobile devices' role in online shopping has increased significantly. Progressive web apps are the best approach to reaching mobile customers cost-effectively.
The search system must be advanced to help customers efficiently find products that meet their dietary and nutritional needs or find current promotions.
Allowing customers to easily find products through advanced filtering options (e.g. price, brand, nutritional values, categories) and sorting.
Users can use voice search to quickly find products they are interested in by saying phrases like "show me all products from brand X" or "I'm looking for organic apples." This makes shopping faster and more convenient.
Customers usually order their favorite products regularly. Therefore, it is worth making sure that you allow them to re-order the entire basket or add their most frequently ordered items to it quickly.
This is one of the popular order fulfillment methods. The grocery eCommerce solution allows customers to order online and pick it up in physical stores without standing in line.
Thanks to artificial intelligence tools, grocery stores can collect and then use (in accordance with the law) customer data purchasing behavior to create personalized products and offer recommendations. This may also include personalized promotions and notifications.
In the food industry today, customer loyalty is more crucial than ever. Retain your customers with various promotions and loyalty programs, increasing CLV (Customer Lifetime Value).
Selling products in a subscription model through grocery delivery platforms is a great convenience for customers. Thanks to this, they are guaranteed regular deliveries of their favorite products right to their doorstep, and you have a steady income.
Integration of the platform with the inventory management system will allow for more effective management of product deliveries and reduce possible surpluses or shortages in the warehouse.
Offering a variety of delivery options, including same-day delivery or selecting a specific delivery window, can significantly improve customer satisfaction.
Integration of various payment methods, including mobile payments and electronic wallets, and ensuring a high level of transaction security inspire consumer confidence.