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Payment Service Providers in Sylius based eCommerce

September 22, 2022

If you’re growing an eCommerce business, having the right payment processing software is crucial. Choosing the right payment options for your online store is key to providing a smooth customer experience. One of the reasons for a high cart abandonment rate is that online shoppers can’t find their preferred payment option during checkout.

In this article, we’ll walk you through the most popular Sylius payment solutions you can use to ensure you don’t lose revenue due to a lack of payment options. As a bonus, all solutions mentioned below include an available Sylius plugin to speed up implementation.

Who is a Payment Service Provider?

Simply put, a PSP (Payment Service Provider) is an aggregator of multiple direct payment methods. It’s delivered by one provider that acts as a technological “gateway” allowing implementation and access to many payment methods at once. A PSP provides various payment modes for online purchases, such as direct debits, bank transfers, and online transactions using credit cards, etc. They all work together to make the transaction process seamless for customers and stress-free for merchants.

How Do Payments Work in eCommerce?

An online store operates on similar principles as a brick-and-mortar shop, especially when it comes to the transaction itself.

There’s a seller offering a product and a customer who pays for it. Simple – and exactly the same in eCommerce. The only difference is that the money is virtually transferred from the customer’s account to the seller’s (no coins or paper money involved).

When launching or scaling an online store, you need the right software, but the second critical element is your eCommerce payment gateway/system.

Why Use a Payment Gateway?

Using a payment gateway allows you to easily offer your customers multiple different payment methods. Instead of spending time finding and signing contracts with payment providers, you delegate this responsibility to your PSP.

Payment systems enable merchants to accept secure payments via various methods like credit cards, debit cards, and real-time bank transfers.

  • Payment systems ensure both buyers and sellers can transact confidently and quickly.
  • They support multiple currencies, so you can accept payments globally without worrying about exchange rates.

Types of Payments in eCommerce

You should first consider the needs of your potential customers to match the payment method to your Sylius-based online store.

If your target group includes older individuals, it’s best to choose the simplest and most straightforward payment system. When your offer is aimed at younger people who value convenience and speed, you will likely opt for more modern methods, including cryptocurrencies.

Below are several types of eCommerce payments you can offer to your customers in a Sylius-based eCommerce store:

Fast Transfers: This is the most effective and commonly used payment method in eCommerce. The entire transaction is smooth and requires minimal involvement, so customers won't have any issues using it. The customer logs into their bank account to authorize the payment, but all other data is filled in automatically, leaving little room for error. The settlement is immediate, so the purchased product can be shipped right after payment confirmation.

Digital Wallet (also called e-Wallet): The user needs to log in with the chosen provider and receives an account into which funds are deposited. The rest of the process resembles a standard service payment. The entire transaction is quick, and the funds are transferred instantly. The service is usually free, though it may sometimes incur a fee. This payment type works just like a traditional wallet, only in a virtual form.
Examples: Apple Pay, Google Pay.

Card Payments (Credit or Debit): Without a doubt, credit or debit card payments are a very popular method of paying for purchases in online stores. Most payment systems offer this option. It’s a highly convenient form of payment for customers. They simply enter their card details and security code, then authorize the payment - if required by their bank. The transfer is made automatically, so just like with fast transfers, you can quickly begin processing the order.

Traditional Bank Transfer: There’s no denying that traditional bank transfers are becoming less popular. Few internet users still choose this payment method, primarily due to the long wait time for transfers to be processed. Moreover, traditional bank transfers are usually a last-resort option—e.g., when the customer doesn't have a bank account or their bank is not supported in the payment system.

Buy Now, Pay Later: This convenient payment method allows the customer to purchase a product without immediately freezing their funds. The seller receives the money right away, and the buyer can pay the service provider directly within 30 days or in installments—without additional fees. It’s a way to maintain financial liquidity and avoid overextending the household budget.

What Features Should a PSP Have for eCommerce?

Choosing a payment gateway is complex. It’s important to ensure it’s not only secure but also covers the services your customers are likely to need.

Key PSP features to look for:

  • Easy and flexible refunds – No matter how great your products or support are, returns are inevitable. The ability to process refunds quickly is critical. (The Mollie plugin for Sylius lets you manage refunds from both the admin panel and Mollie dashboard.)
  • Advanced payment methods configuration – Access and configure the latest conversion-boosting methods (rename, customize logos, set country restrictions).
  • Secure customer data processing – Data privacy regulations require you to ensure customer data is well-protected. Handling sensitive payment data adds complexity and maintenance cost.
  • Recovery via payment email links – Recovering lost transactions and abandoned carts is an easy revenue win.
  • Error analysis – You should be able to monitor how payments are processed in your store.
  • Localized providers – Different markets require different currencies, gateways, and payment habits. Don’t overwhelm customers with too many options. Focus on popular solutions in each region.

One-Click Checkout

This is a great example of creating a fast and smooth shopping experience. The checkout process should be as simple as possible. A smart PSP integration allows you to combine steps into a single form and complete the purchase with one click.

Accepting Alternative Payments (e.g. gift cards)

Gift cards are popular presents thanks to their versatility. Enable customers to use them on your eCommerce platform.

Benefits of Using Payment Gateways:

  • Increased security via proper certification and fraud prevention
  • Wide range of 24/7 payment methods
  • Lower cart abandonment

Problem: Customers often hesitate to shop online due to fears their card/bank data might be stolen or misused.

Solution: Systems like PayPal, Apple Pay, Stripe, and others have made the process both safer and more convenient. These systems are easy to use and offer increased data security, confidentiality, and faster checkouts.

For store owners, this means better service and smoother checkout experiences.

Payment Solutions Available in Sylius-Based eCommerce

Adyen

Our fruitful partnership with Adyen led to the creation of the Adyen<->Sylius integration based on the Adyen widget. Adyen offers omnichannel payment solutions, including in-app and in-store POS terminal payments. Founded in 2006 by a group of entrepreneurs to improve existing payment services, their clients include Uber, Booking.com, and eBay. The Sylius Adyen plugin makes it easy to embed a list of payment methods and let customers pay however they prefer. The integration supports:

  • Debit and credit cards
  • Google Pay
  • Apple Pay
  • PayPal
  • Klarna
  • BLIK
  • Polish Online Banking
  • iDEAL
  • Twint
  • WeChat Pay
  • Alipay

<div class="rtb-text-box is-blue-50">Case Study Adyen >></div>

<div class="rtb-text-box is-blue-100">Get the Sylius Adyen plugin >></div>

Mollie

Supports all popular methods like PayPal, ApplePay, Klarna and features such as smart checkout, partial fulfillment, easy refunds, and more. It’s the most extensive and supported plugin for Sylius.

Features include:

  • API Integration
  • Partial fulfillment and refunds
  • Payment method management
  • Card data validation
  • Multi-currency

Supports:

  • Credit cards (MasterCard, VISA, AmEx)
  • PayPal
  • Apple Pay
  • Klarna
  • iDEAL
  • SEPA
  • SOFORT
  • EPS
  • Giropay
  • KBC/CBC
  • Przelewy24
  • ING Home’Pay
  • Belfius
  • Gift Cards
  • Bancontact
  • PayU

<div class="rtb-text-box is-blue-50">Case Study Mollie >></div>

<div class="rtb-text-box is-blue-100">Get the Sylius Mollie plugin >></div>

Coinbase

A visionary company enabling people to make payments in cryptocurrency. With 35+ million users and growing, it’s a great addition for tech-savvy customers interested in crypto.

<div class="rtb-text-box is-blue-100">Get the Sylius Coinbase plugin >></div>

MultiSafepay

With 20+ years of eCommerce experience, MultiSafepay offers features like pay-after-delivery, multi-language/currency support, and split or recurring payments.

<div class="rtb-text-box is-blue-100">Get the Sylius MuliSafepay plugin >></div>

Braintree

Acquired by PayPal in 2013 to help businesses grow globally. Braintree offers:

  • Braintree Direct (online payments)
  • Braintree Extend (partner data sharing)

<div class="rtb-text-box is-blue-100">Get the Sylius Braintree plugin >></div>

Przelewy24

A top Polish PSP also available on Aliexpress. Supports 300+ payment methods and merged with DotPay and eCard.

<div class="rtb-text-box is-blue-100">Get the Sylius Przelewy24 plugin >></div>

Sylius QuadPay Plugin (Zip Plugin)

Offer installment payments via Zip (formerly QuadPay). Customers can split payments into 4 parts and manage their own schedule.

<div class="rtb-text-box is-blue-100">Get the Sylius QuadPay plugin >></div>

Sylius AmazonPay Plugin

Enables AmazonPay in Sylius and synchronizes payment status. Lets users buy from non-Amazon stores and pay with Amazon account details.

<div class="rtb-text-box is-blue-100">Get the Sylius AmazonPay plugin >></div>

Sylius PayU Plugin

Integrates PayU with Sylius apps. After installation, you can enable PayU as a payment method in your store.

<div class="rtb-text-box is-blue-100">Get the Sylius PayU plugin >></div>

imoje

Integrates ING’s imoje with Sylius eCommerce. Offers all major payment methods like BLIK, card payments, Apple Pay, Google Pay, and BNPL services via PayPo and Twisto.

<div class="rtb-text-box is-blue-50">Case study imoje >></div>

<div class="rtb-text-box is-blue-100>Get the Sylius ING plugin >></div>

How to Use a Payment Gateway in Sylius?

Each plugin includes an installation guide. After installation, add a new payment method.

Example using Przelewy24:

Go to Admin Panel → Payment methods, click Create, and choose your gateway (e.g., Przelewy24). Fill in all required fields (*) and select channels where you want this method enabled. Your customers can now use it during checkout.

Jak korzystać z bramki płatniczej w Syliusie

Now fill in all fields marked with * and select the channels where you want to activate the payment method. From now on, your customers can choose the new payment method when placing orders.

wybór-metody-płatności

How to Choose the Right Payment Solution?

We know it’s not easy. Some care about low fees, others about security or a wide range of methods. Focus on:

  • Customer reviews – go for trusted partners
  • Available payment methods – at least the popular ones
  • Transparent fees
  • Integration – check if the system integrates with your platform
  • Secure and easy setup – get vendor support or expert help
  • Clear reporting – transaction list should be transparent

<div class="rtb-text-box is-blue-200">To choose the best payment gateway for your eCommerce, contact us for a free consultation.</div>