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Going back a few years, Sylius was designed to deliver 80% of eCommerce functionality ready to use, with the remaining 20% left for customization to specific business needs. But the market has changed. Today, eCommerce isn't just traditional online stores - it's also increasingly wholesale sales to businesses, the B2B (Business-to-Business) model.
Sales between companies have always worked differently from regular sales to consumers. Software producers had to keep up with market needs and start treating B2B as a full part of eCommerce. Why? Because companies wanted to automate processes, take some responsibility off sales teams, and have a sales channel working around the clock.
How is B2B different from traditional stores?
There are several differences, but three are most important. First, it's not individual customers buying, but companies with specific needs and procedures. Second, prices aren't fixed like in regular stores. Here you'll find discounts, trading terms, and different rates for different clients.
The third difference is scale. B2B stores often have tens of thousands of products for very specialized industries. You need a search engine that lets you find a specific part by its SKU code. Also, everything must be designed so that a supervisor wearing gloves can easily handle an order on a tablet.
The Sylius team thought all this through when creating a module specifically for the B2B sector. In B2B, clear communication matters, not visual effects. Customers know what they came for (some even remember product codes by heart). The question is: is the product available, and what's the price?
B2B beginnings in Sylius
Since Sylius initially didn't have B2B features, we at BitBag decided to fill this gap. We created a B2B Kit to speed up project development for companies. After several implementations, it turned out the solution worked better than we expected.
The Sylius team noticed the potential and decided to expand our plugin into a full plugin for Sylius Plus. This is how the B2B kit found its place alongside Marketplace Suite as one of the platform's key solutions.
When creating the demo for Sylius B2B, the team put themselves in the end users' shoes. First, they filled gaps in basic B2B functionality, then focused on what really sets business sales apart from consumer sales.
The problem appeared with the pricing engine. The more products and complex trading conditions, the greater the system complexity. The team had to think through how different clients would use it.
Different companies, different needs
Sylius divided clients into two main groups. The first is companies experienced in B2B - they already have ERP/PIM systems and ready price lists, they just need an online channel. For them, Sylius becomes an interface that pulls pricing data from outside and presents it clearly.
The second group is companies entering B2B fresh, often after years of operating only in the B2C model. Here, Sylius's built-in pricing engine is enough for their needs.
Pricing engine in B2B Suite
In both cases, price lists are key - they store different types of discounts and promotional conditions. This can be percentage discounts, fixed discount amounts, or progressive discounts - the more a customer buys, the cheaper per unit. The system also lets you set a minimum price below which a product can't be sold, regardless of discounts.
For example, the standard price is 25 €, but even with the biggest discounts, it won't go below 20 €. Or the price per unit looks like that: 5 pieces - 23 €, 10 pieces - 22 €, 30 pieces - 20 € each.
What else does Sylius B2B Suite offer?
Now, let's check other features that Sylius B2B Suite offers.
Advanced Elasticsearch
Elasticsearch improves product search and filtering by names, attributes, categories, or SKU and EAN codes. Additionally, customers can see matched suggestions from the store, and search results are better categorized and organized.
Quick Shopping
The "Quick Shopping" feature lets you quickly build a cart from one page, without browsing multiple categories and redirection to the cart. When all products are selected, customers can move to the cart with one click and complete their purchase. This feature is especially useful for repeat orders where you efficiently select products from a list and proceed to purchase.
Enhanced Wishlist
Speaking of lists, the Wishlist (Shopping list) in Sylius B2B lets you organize products by different criteria - whether for specific departments, projects, or order types. Users can create dedicated lists for different business purposes and easily move selected products between them. A key feature is the ability to add items from lists directly to the cart while specifying quantities and variants like size or color, eliminating the need to search for products again and significantly speeding up the ordering process.
Order management
This feature makes it easy to manage customer orders in a B2B environment. An intuitive admin panel enables quick creation and customization of orders for specific clients, making changes to existing orders, and duplicating previously placed orders with just a few clicks. From the store customer's perspective, they can also independently repeat their orders, which is especially useful for regular purchases of products or materials.
Organization management
The organization management module in B2B Suite centralizes purchasing processes within a single company. Thanks to the hierarchical account structure, billing data, address books, and complete transaction history are available to all authorized users in the organization.
Import/Export layer
Precise inventory management, current product pricing, and real-time data synchronization are the foundation of efficient production and distribution. Sylius offers flexible integration options with existing company IT systems - from CRM and ERP solutions, through PIM platforms, to other specialized business tools. Thanks to developed APIs and the Import/Export integration layer, companies can smoothly connect Sylius with their current IT infrastructure.
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New B2B demo - test all features!
The Sylius team prepared a new demo for the B2B sector that is modern, mobile-friendly, but most importantly, functional. It lets you test not only B2B Suite features, but also other modules that work great with it, like the RFQ module or Multi-source inventory. The demo is also available in a mobile version, letting you check how the platform handles users working in the field. Sylius B2B Suite handles very large product catalogs, and the team continues working on optimizations, because in B2B, speed often determines transaction success.
It's worth noting that Sylius doesn't impose ready-made schemes - customizing the platform to specific needs is easier than in competing solutions, which is especially appreciated by agencies and developers focusing on unique experiences.
<div class="rtb-text-box is-blue-50">Instead of long descriptions - it's better to check the demo yourself 👀</div>
Learn more about Sylius solutions
https://bitbag.io/blog/sylius-product-mcp-commerce
https://bitbag.io/blog/how-sylius-built-frontwing
https://bitbag.io/blog/sylius-product-test-application
https://bitbag.io/blog/sylius-product-demo-creator
https://bitbag.io/blog/sylius-product-documentation-driven-development
