These days businesses have to face different challenges all the time. Constantly growing competition, changing trends, greater customer expectations – these factors persuade companies to change.
Bearing those in mind, we want to use our eCommerce expertise to help your business get online efficiently and quickly. Therefore, we offer you the implementation of the project with this ready-made solution, full of functionalities adapted to the B2B business model (check a blog post about differences between B2B vs B2C).
Sylius doesn’t have a dedicated B2B solution yet, but as a Leading Partner, we want to share with you a stable base on which we implement our projects. Sylius B2B Kit is a supplement to the basic solution.
It is not just a temporary solution. Instead, it is a wise choice to grow with your business without limitations.
Get the first working and configured prototype after 2 weeks. Start your eCommerce with a well-designed architecture which will last for years and will not slow your business down.
The division into roles is necessary for your store staff to operate effectively. Make sure that each employee or department has only the permissions needed for their position.
This functionality of the Sylius B2B Kit has many options to configure the roles. Leaving only the key ones for a given department will make it much easier to focus on your duties and increase your business’s security. Thanks to this solution, you can be sure that no one will accidentally change any data.
A B2B customer account can often consist of many users with different roles and purchasing rights. As a result, your system has to deal with complex corporate account structures. Allow your B2B customers to manage orders, add authorized users, and create purchasing rules regardless of the number of branches in the company.
Your company probably uses many systems to support daily activities. It is essential to work on real-time updated data to maximize efficiency and save time. Presentation of current stock levels, product prices, and orders synchronization are critical for production or distribution. Thanks to the scalability of Sylius (with a special Kit for B2B eCommerce), you have the freedom to choose integrations that you want to include in your eCommerce system, no matter if it is CRM, ERP, PIM, or any other.
Access to detailed product information is crucial for the B2B sector. Your clients are likely to buy products for pragmatic rather than emotional reasons, so you must ensure that product data, including technical information, is correct and complete. Product descriptions, variants, features, photos, marketing materials – all this information will help you present the benefits of your products and answer the questions and concerns of many decision-makers in advance.
Sylius has a built-in basic PIM, which our CMS extends. If there is a need to add an external PIM system, we can easily integrate it using our import/export module.
We have successfully integrated Sylius with Pimcore in the past. So there will also be no problem connecting it with Akeneo or other popular PIM systems.
There are different ways to place an order. For example, some customers prefer to browse products on their own and add them to the cart. Others may be interested in talking directly with the experts from the customer service department in your store.
We met these expectations, enabling the selected employees (with the help of the admin panel) to place an order on behalf of your client.
This straightforward and effective solution facilitates work, creates new sales channels, and enables customers to make purchases in the most convenient way for them.
The search engine is one of the essential and most important elements of the eCommerce application interface. It helps to find the products someone is interested in quickly.
Thanks to the support of Elasticsearch, searching will become even better and more effective. When entering the desired phrase, buyers will instantly see suggestions straight from your store. In addition, customers will gain time and confidence that the searched product actually exists in the database. This solution will become an excellent tool for discovering your offer.
Clients of the B2B sector especially appreciate the efficient execution of the order – issuing a proforma invoice and then the appropriate document and the possibility of quick payment via an intuitive online payment system.
To make payments affordable, you may choose from many existing integrations with PSP.
Like everything else, B2B customers have their own specific needs when it comes to shipping. To meet these needs, we have created many advanced ready-to-use shipping features so you can easily manage to ship the order. For example, you may want to define a list of locations for different customer groups to choose from at checkout; instead of letting them enter their own shipping address. The possibilities are endless.
The extremely popular wishlist has become an indispensable feature in eCommerce applications. Before making a purchase, users often browse the categories and save the products that caught their attention to see their details later.
The wish list makes the process mentioned above easier for the potential customer. Thanks to this option, the client will stay on your website without having to list his favorites in other applications, notebooks, or browser tabs. In addition, this solution will help your customers quickly add products to the list and then directly from it – to the basket, specifying their number and, if any, variants (e.g. size, color).
You can allow your customer to purchase existing products as kits at a more attractive price than if purchased separately.
By analyzing the needs of businesses and users, we have built a flexible solution that will allow you to create:
You don’t have to worry about the product inventory – mechanism will do it for you!
One of the popular strategies to increase sales is offering customers products or services related to the currently viewed offer. For example, a laptop buyer will most likely be interested in a matching bag, accessories, or insurance.
Our advanced algorithm will display the associated products that users most often bought together. As a result, it will save your customers’ time by presenting them with a tailored offer and will allow you to increase sales.
Email messages and newsletters are one of the main communication channels with customers. This way, you can inform them about the status of orders, shipping, new products or promotions, and even submit discount codes. Such mailing will make your customers feel cared for, and they will be more likely to come back for their next shopping.
This functionality will allow you to easily create effective and visually attractive e-mails that will engage your recipients.
The long shopping process, which is divided into many steps with forms loading simultaneously, is as pleasant as queuing the store. In this case, cart abandonment is very likely to happen. We have simplified and accelerated the purchasing process to avoid this, limiting it to one intuitive step. Just enter your details, choose a shipping and payment method, and you’re done! And all this is done without reloading the page. Simple, isn’t it?
What if it was possible to place a wholesale order with many items and variants on one subpage without having to browse many categories?
With B2B customers in mind, we have created this functionality. All you have to do is enter the SKU code in the table or start typing the name of the assortment. The advanced search engine will display suggestions in the form of products in your store in the blink of an eye. Then, specify the desired number and add everything to the basket with one click.
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